SANTARA™ is committed to providing a
positive customer experience for all of our customers. We are dedicated to
promoting accessibility and inclusion, ensuring that everyone can enjoy a
seamless shopping experience on our website.

Our goal is to make your shopping
experience as easy as possible, and we strive to provide support for various
assistive technologies. Whether you use a screen reader, magnifier, voice
recognition software, or captions for videos, we want to ensure that you can
navigate our website successfully and enjoyably.

In order to achieve this, we are
committed to adhering to the Worldwide Web Consortium's Web Content
Accessibility Guidelines (WCAG). We aim to conform with WCAG 2.1 at level AA or
better, ensuring that our website meets the highest standards of accessibility.

We understand the importance of accessibility and are continuously working to improve our website to provide an inclusive experience for all users. If you have any suggestions or feedback on how we can enhance accessibility on our website, please contact our Customer Care Center at help@santaramarket.com




Your input is valuable to us as we strive to be Better For All.

Accessibility Assistance

If you have difficulty using or accessing any part of this website, please feel free to contact us HERE or email us at help@santaramarket.com





From browsing, to checkout, to post-purchase questions, we are here to support
any part of your online shopping experience through a communication method that
is accessible for you consistent with applicable law (for example, through
telephone support).

At SANTARA™ we are committed to
providing an inclusive and accessible online shopping experience for all of our
customers. We understand the importance of ensuring that our website is
accessible to individuals with disabilities, and we are taking proactive
measures to enhance its accessibility.

Actions:

Conducting regular accessibility
audits: We regularly conduct audits of our
website to identify any accessibility barriers and make necessary improvements.

Implementing accessibility features: We are implementing accessibility features such as
alternative text for images, keyboard navigation, and clear headings to improve
the usability of our website.

Providing alternative formats: We are working towards providing alternative formats of
our website content, such as text transcripts for audio and video content, to
ensure that individuals with disabilities can access the information.

Training our team: We are providing training to our team members to raise
awareness about website accessibility and ensure that they understand the
importance of creating an inclusive online environment.

Seeking feedback: We encourage our customers to provide feedback on the
accessibility of our website. If you encounter any accessibility issues or have
suggestions for improvement, please contact our Customer Care Center at help@santaramarket.com

We are dedicated to continuously
improving the accessibility of our website and making it as user-friendly as
possible for all individuals. By taking these actions, we aim to ensure that
everyone can enjoy a seamless shopping experience at SANTARA™

Ongoing Effort

Although we are proud of the efforts
that we have completed and those that are in-progress, we at SANTARA™ view
accessibility as an ongoing effort.

Feedback

Please feel free to contact us if
you have any feedback or suggestions on how we can improve the accessibility of
our website. We value your input and strive to provide the best user experience
possible.

However, please note that this
policy only applies to the web content developed and provided by SANTARA™ We
cannot guarantee the accessibility conformance of third-party websites linked
on our website.